Orders & Shipping





ORDERS

Order Processing
All in-stock orders are processed within 1-3 business days. 
 
Modifications

Due to system settings, modifications cannot be made once orders are placed. Please verify your checkout cart before submitting the final order.

Cancellations
In-stock orders cannot be cancelled once submitted due to system transmissions.  Items that are not yet in stock can be cancelled within 48 hours of placing the order. You will then receive a cancellation email confirmation and you will be refunded using the same payment method. Please note the refund can take approximately between 5-14 business days to show in your bank/credit card account, depending on your bank and country. If you do not like to wait for refunds to be received in your bank/credit card account, it is important that you are 100% sure you want to place the order.




PAYMENT

The accepted cards for payment are Visa, Mastercard, and Amex. If you have a Visa or Mastercard Debit card, this payment should work as well. PayPal is also accepted.




SHIPPING

All orders will either be shipped from our warehouse in Canada or in China. You may opt to choose either Standard/Expedited Shipping or Express Shipping at checkout. All orders have tracking included to ensure peace of mind.  


For any questions, please email us at cs@purearts.com