Terms & Conditions

Pricing and Stock

All products are priced in USD and are invoiced in USD. The exchange rate will vary depending on your bank/credit card’s daily rate at time of posting if you are not located in the US. The exchange rate currency prices shown on our website at the time of ordering is only an estimate. We do not have control over the bank’s exchange rate.

Stock can be limited and it is expected that multiple buyers are attempting to buy the same product at the same time (at check-out). It is therefore possible to encounter "stock not available at the moment" when the buyer clicks the Buy button – this is not system bug. In rare cases where 2 customers have purchased at the exact same moment causing product to be oversold, Pure Arts will issue a full refund to affected customer(s)

By proceeding with your order, you have deemed to have read, understood and agreed to our terms. 

 



Customs / Duty / Shipment Abandonment Fee

Customers are responsible for paying duties on their shipments in a separate payment directly to the carrier, either prior to final delivery or through an invoice received after delivery. If the customer decides not to accept the shipment and abandon it with customs officials or refuse to pay their duties / fees when invoiced, then this may result in charges assessed to Pure Arts. We reserve the right to deduct any of these fees, incurred by duty or product abandonment, from any refund due to the customer.

 

Fee Disputes

Credit card companies submitting a dispute or charge back to Pure Arts for any NRDs, cancellation fees, or back charged customs duties will be given a copy of the terms and conditions of those specific agreements, as well as documentation of our checkout process illustrating your acceptance of the terms, via the client required action of selecting a check box. The information that will be provided illustrates a contract that you created with Pure Arts upon checkout and generally results in a dismissal of the dispute. Please keep in mind that any accounts with pending charge backs will be temporarily disabled, to avoid further billing and shipping issues, while all concerns are resolved. Multiple chargebacks may result in account closure.

 

    Privacy and Customer Information

    This notice applies to all information collected or submitted on this website. The types of personal information collected include Full Name, Address, Email address, and Phone number. We use the information you provide about yourself when placing an order only to complete that order. We do not give out your information to any outside parties.  

     

    Changes to this policy

    We reserve the right to change this policy at any time by posting changes on this site. By using this site, you acknowledge that you have read the terms and conditions and understood its meaning. If you do not agree with the facts stated in this policy then we recommend that you do not use this website.

     

    Last updated: Aug 6, 2019